Terms and conditions

Payment Methods

We accept secured payments with credit cards.

For wire transfer, please contact us at info@waldburgerwouters.com or via contact page.

Taxes

21% VAT

For customers outside the EU, local taxes and duty fees may apply and are at your expense. 

Shipping

We offer different shipping options: B-Post and partner solution.

Return / Cancellation Policy

We accept returns or exchanges if order arrives damaged. Claims on damaged orders must be made within 48 hours of receiving the package, with photographs.

Cancellation & refunds requests made within 24 hours after placing the order will be taken into account. There is no guarantee requests beyond this timeline can be accommodated. Refunds are processed minus an administration fee.

Please contact us for any additional information.